Environmental sustainability

Avaya’s greenhouse gas (GHG) emissions are a byproduct of everyday business operations such as heating, cooling, and powering our facilities, fleet operations, business travel, employee commuting, and transportation and distribution of our products. Remaining steadfast in our commitment to combat climate change, we continue to identify opportunities to reduce our emissions and use energy more efficiently and we have committed to set near-term company-wide emissions reduction targets in line with climate science. Avaya supports the UNSDGs and is having a positive impact on climate action.

Electrical and electronic equipment (EEE) and batteries contain materials, components, and substances that may be hazardous and present a risk to human health and the environment when waste electrical and electronic equipment (WEEE) and batteries are not handled correctly. Consequences of improper disposal of e-waste, both in landfills and other, non-designated dumping sites, are extremely serious, ranging from creating public health problems to polluting ecosystems for generations to come. Avaya supports end-of-life management of our own e-waste equipment on a global basis, and partners with other organizations to provide environmentally sound recycling to customers wanting to dispose of Avaya products that have reached the end of their useful life. Avaya supports the UNSDGs and is having a positive impact on responsible consumption and production.

In 2022, Avaya partnered with Green Standards, a company that manages the removal and redistribution of workplace assets like furniture and equipment through charitable donation, resale, and recycling. The result diverted 13 tons of workplace assets from landfills.

Avaya recognizes that we live in an ever-changing world and that it is our responsibility to keep current in meeting new or changing environmental regulations. We monitor environmental regulations and standards to ensure compliance throughout our product life cycle. Our Design for Environment (“DfE”) management system conforms to ISO 14001 requirements and focuses on opportunities to reduce the environmental impact of our solutions and services. We express our commitment to responsible product design in our R&D Environmental Policy. Our process includes Guidelines and Requirements (G&R) and Checklists to help designers consider environmental attributes (positive and negative) associated with Avaya products and packaging throughout their life cycle, from raw materials extraction through end-of-life handling.