Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Explore our complete portfolio of devices for individuals and conference rooms.
See what’s next for your full-featured call center.
Explore your options for communications innovation.
Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Look at what's new in our world—and how it benefits yours.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Listen in on conversations with tech innovators who are transforming the experience economy.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
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On Premises
Comprehensive employee and customer experience solutions.
Your flagship on-premises Avaya Aura Platform delivers dependable, secure, and scalable unified communications and customer service solutions throughout your business. Now, extend your capabilities by adding Avaya innovations to enhance your employee and customer experiences. All with no disruption to day-to-day operations.
Keep your core on-premises Avaya contact center services—technology, workflows, call flows, intertwined applications, agent and supervisor knowledge—but layer on cloud-based innovations. Add Avaya Experience Platform capabilities to let customers connect how they want and give employees all the tools to meet customers’ needs.
With Avaya Enterprise Cloud, transition your Avaya Aura Platform to a secure and dedicated instance on Microsoft Azure. You continue using the solution you know, but now running in a secure, flexible cloud just for you. Expand contact center and unified communications as needed to expand your capabilities.
Free up your team to focus on what’s next for your business by letting Avaya Managed Services keep your communications up to date and running smoothly.
Innovate without disruption.
Modernize your customer experience. With Avaya, maintain your existing call center while incorporating new cloud capabilities.
Resources
White Paper
Why premises-based communication systems make sense
Commfusion explores how Avaya customers can choose deployments on-premises, in the cloud, or as a hybrid of both.
Read the white paper
Fact Sheet
Why move to the current release of Avaya Aura Platform
The latest Avaya Aura Platform is cloud enabled and supports your communications via cloud, on premises, or in a hybrid of both.
Learn more
Ventana Research white paper: Migration to the hybrid cloud
Analysts cover how a hybrid deployment helps provide a balanced approach to dealing with control, improved performance, and...
Download the white paper
Analyst Report
Gartner on cloud strategy vs. cloud adoption plan
A cloud strategy answers what is needed and why, a cloud adoption plan explains how and when transition occurs.
Read the report
The Avaya Aura Platform
Our flagship solution provides comprehensive unified communications and customer experience solutions for your enterprise.
Let’s talk about what’s next for your Avaya Aura solution.