Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Explore our complete portfolio of devices for individuals and conference rooms.
See what’s next for your full-featured call center.
Explore your options for communications innovation.
Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
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Listen in on conversations with tech innovators who are transforming the experience economy.
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For research and support, access our product documentation resources.
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In person or online, gain a full understanding of your Avaya solution and its capabilities.
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Government
PUBLIC SECTOR
The people you serve, employees and citizens alike, expect access anytime, anywhere, across a variety of channels, devices, and platforms. Make the vision a reality. Our open, converged solutions—available in the cloud, on-premise, or a hybrid of both—enhance and simplify your communications. We can help you improve every citizen engagement as well as transform how you get work done.
Avaya Cloud Secure for FedRAMP supports real-time engagement by integrating voice, video, data, messaging, conferencing, and mobility.
Get the most up-to-date Avaya technology to ensure the best possible communications experience. Pay only for services you use. Add new services as needed.
Explore Avaya public sector solutions:
State & local
Avaya has decades of experience providing best-in-class tools that meet and exceed the needs of citizens, partners and the government employees who serve them.
Public safety
Provide emergency services exactly when and where they’re needed when you transform how citizens engage with first responders by using cloud solutions that support voice, video, text or social real-time or near-real-time communication.
Federal civilian
Seamlessly support citizens across the entire customer journey, regardless of where, when, how, and with whom it happens. Make connecting easy for citizens as well as your customer service agents.
Intelligence community
Avaya integrated solutions delivered via the cloud give you reliable and secure next-gen communications to ensure the right people receive intelligence information at the right time.
Department of Defense
Our modern communications environments facilitate seamless and reliable communications between joint and coalition forces anywhere in the world.
Avaya offers a portfolio of contract vehicles to support you.
DOD & CIVILIAN CERTIFICATIONS
Avaya works to ensure that our products meet current requirements and criteria for operations in government organizations. Our Cloud Unified Communications solutions are FedRAMP-certified, meeting stringent compliance and security requirements.
ACCESSIBILITY
For people with disabilities, we offer an extensive portfolio of solutions designed to provide equal access to communications and supporting a wide range of jobs.
Success stories
Leon County replaces its aging phone system with a more flexible platform that allows them to confidently adapt, respond, innovate, and grow.
Dauphin County digitizes communications and pivots to cloud with Avaya.
Resources
Blog
Governments institutions find the road to their digital transformation journey
Avaya is helping many state and local government agencies and education institutions through their digital transformation journey.
Read the blog
White Paper
Modern dedicated cloud will power the future of work in government organizations
Make the right choice for your entity when it comes to cloud communications, collaboration, and contact center solutions.
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Fact Sheet
Dedicated entirely to your organization: Avaya Enterprise Cloud
Learn about our secure and powerful all-in-one cloud communication and collaboration solution for effortless experiences.
Read the fact sheet
Simplify, secure, and streamline agency communications
FedRAMP Cloud Services from Avaya Government Solutions deliver trusted collaboration while reducing costs and minimizing risks.
See how
Next-generation emergency communication
In transforming to digital communications, focus on improving how you interact with callers to public safety and emergency services.
Learn more
The intelligent experiences of a smart city
Create intelligent connections with digital technology: better manage infrastructure and offer more interactive public services.
Infographic
Bringing enterprise 911 into the 21st century
Convey the most accurate information to first responders so the right resources get to the right place, fast.
Avaya government solutions
Avaya Government Solutions provide reliable, resilient, and secure communications for federal, state, and local governments.
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