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Avaya Enterprise Cloud

Entirely dedicated to your organization.

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How to innovate without disrupting operations.

Our all-in-one cloud solution gives you everything needed to create effortless and complete experiences for customers, constituents, employees—anyone connected to your business. Running on a dedicated instance of Microsoft Azure, you gain the most modern of environments, where you can launch new capabilities for a high-capacity contact center and add extensive unified communications that include video, conferencing, calling, messaging, mobility and workstream collaboration.

Transform your communications

All-in-one capabilities, robust service bundles, seamless integrations—you’re all set for continuous innovation.

Stay secure and compliant

Get and stay fully compliant and protected with end-to-end security and built-in recovery measures that are designed for scale.

Find your perfect fit

Work with an unrivaled platform always ready in your dedicated cloud instance, with either predefined architecture or a tailored integration.

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Transition to the cloud on your terms.


Avaya provides the path to Cloud that your business needs—one with great ROI, the latest innovations, and minimal disruption. Our seamless hybrid approach combines on-premises and cloud solutions to deliver your perfect set of UC and contact center capabilities.


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Let our ACES expert staff help you innovate.

The Avaya Customer Experience Services professional services team uses a meticulous process of analysis, design, and implementation to help you achieve new cloud-based customer experiences while maintaining operational continuity.

Learn more about Avaya Enterprise Cloud.


Companies are making huge strides with customer experience

See the latest on key technology and operational changes at play in CX projects, in this infographic from industry analysts...

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Migrating to Avaya Enterprise Cloud without disrupting lifesaving work

See how a healthcare non-profit chose their journey and benefitted from moving to a private cloud. 

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Securing your customer experience through biometric authentication with Avaya Hybrid Cloud Services

Avaya customers can now leverage cloud-based passwordless authentication solutions for contact center agents.

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Navigating on-premises & hybrid contact centers

Metrigy research shows companies migrating to cloud capabilities--while still running current on-premises solutions.

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Connecting experiences from employees to customers

Constellation Research discusses five trends that are evolving the contact center into a strategic business asset.

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Avaya Enterprise Cloud: hybrid communications for large organizations

Our seamless hybrid cloud experience combines on-premises and cloud solutions without disrupting your operations.

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White Paper

Modern dedicated cloud will power the future of work in government organizations

Make the right choice for your entity when it comes to cloud communications, collaboration, and contact center solutions.

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White Paper

Enterprise-class cloud communications without compromise

Learn how to unlock the enterprise value of a dedicated cloud by choosing the right solution.

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Fact Sheet

Dedicated entirely to your organization: Avaya Enterprise Cloud

Learn about our secure and powerful all-in-one cloud communication and collaboration solution for effortless experiences.

Read the fact sheet

Questions? Talk to an Avaya Enterprise Cloud expert.

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