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Government
The latest in communications technology lets you interconnect people, resources, data, and solutions to deliver information and respond to emergencies faster and more precisely than ever before.
Collaboration solutions
Citizen services
Remote management
Phone system compliance
Professional services
Federal law mandates phone systems have specific capabilities. Kari’s Law and Ray Baum’s Act apply to all organizations—from schools to large enterprises and government agencies—with multi-line telephone systems:
Enable first responders with detailed, life-saving data including building address, the specific device from which a call is placed, and the square footage of an organization—all within seconds of a call being placed.
Maximize protection in public sector agencies by quickly and intelligently detecting threatening situations. Immediately launch notifications to employees and communicate events—from severe weather to active shooters—across first responders’ channels.
Quickly and easily evaluate citizen needs and deliver services: Give support staff real-time contextual information, use advanced knowledge to streamline workflows, and AI enable call takers.
Resources
Infographic
IT communications role in emergency incident
How intelligent, automated and integrated communication technology supported citizens in a multi-vehicle incident.
Learn more
Kari's Law and NG911: Get the facts
By February 2020, U.S. businesses’ multi-line phone systems must have direct dial to 911 enabled.
White Paper
Breakthrough 911 technology
How the 911 system evolved to now capture and provide deep, critical, time-saving information to first responders.
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