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Avaya positioned as a leader in The Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center (ICC), 2023
Aragon Research releases its first edition of Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center (ICC), and Avaya is listed as a Leader.
The report analyzes 14 major providers in the market on their Conversational AI capabilities, and future trends. According to Aragon Research, Conversational AI in the contact center is a must for any organization looking to live up to customers' new – and high – engagement expectations.
Download the full report to learn more about Conversational AI in the Intelligent Contact Center, and how Avaya compared to other major, and innovative, vendors.
The Aragon Research Globe™ for Conversational AI in the ICC, 2023
Thank you for showing interest in the "Conversational AI in the Intelligent Contact Center" report by Aragon. You can access the asset anytime you want from the link below.
Check out Avaya Experience Platform ratings from independent review site TrustRadius.