Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Explore our complete portfolio of devices for individuals and conference rooms.
See what’s next for your full-featured call center.
Explore your options for communications innovation.
Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
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Transition customers to the cloud fast and on budget, supported by Avaya services and features.
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Listen in on conversations with tech innovators who are transforming the experience economy.
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Communication and Collaboration
Avaya Cloud Office helps students, educators, and administrators connect and interact—easily, securely, online, in school, or at home. Ready to order? Contact an Avaya sales representative today.
user/month
Everything in Essentials, plus:
i
Easily add new or additional users with advanced admin controls.
Unlimited calling/phone calls within the US and CA. Explore more affordable and convenient calling add-ons like additional international numbers, and toll-free international numbers during setup. Terms and conditions may apply.
Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
Designed to meet the latest carrier requirements and improve deliverability. Included SMS allotment varies by tier. Additional SMS available for purchase. Available upon request.
Place and take calls outside of your organization.
Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings, team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
Invite up to 200 participants to video meetings with the RingCentral Education Standard Plan.
Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
Custom roles support countless permission combinations, extending your range of control over how users can access RingCentral features.
RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
Build custom workflows for your campus with our open API platform.
Get the flexibility to manage and support multiple campus offices and classrooms based on their unique operational needs.
At-a-glance overview of the global health of the RingCentral system covering users, calls and meetings. Admins can proactively monitor call quality and identify potential issue and/or reactively drill-down to troubleshoot and resolve issues, utilizing easy-to-understand quality score and underlying data (MOS score, jitter, packet loss, and codecs).
Get inbound caller identification.
Allows calls to be directed to additional queues when all lines are busy in the primary queue.
Hot desking allows users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features.
Places incoming calls in line to be answered while extension users are busy with other calls.
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion. Other features include overflow call queues, user groups, and role-based access control with customized roles/permissions.
Users can log in to RingCentral automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device.
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